Shipping policy

Shipping Policy

Last updated: September 6, 2026

Shipping to the United States

We currently offer shipping within the United States.

Shipping is FREE for orders delivered within the United States.

Estimated Delivery Time

Our typical delivery time is approximately 7–14 business days.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, fulfillment operations, holidays, weather, or other circumstances beyond our reasonable control.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Once your order has been processed and shipped, you will receive available tracking information by email.

Shipping Delays

Although we work with our fulfillment and shipping partners to deliver orders as quickly as possible, delays may occur due to circumstances outside our control, including carrier delays, severe weather, customs procedures, holidays, or other unforeseen events.

If your order is significantly delayed or we are unable to ship your order within the timeframe required by applicable law, we will contact you regarding the available options, which may include cancellation and a refund where required by law.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order cannot be delivered because an incorrect or incomplete address was provided by the customer, additional shipping charges may apply for reshipment, where available and permitted by law.

Lost or Damaged Packages

If your package appears to be lost, damaged, or otherwise has a delivery issue, please contact us at contacto@zymavo.com.

For damaged products, please provide your order number and clear photos or videos showing the condition of the package and product.

Contact

If you have any questions regarding shipping or your order, please contact us at:

contacto@zymavo.com

Zymavo